1.  What factors need to be in place for a service like the Dabbawallahs to function effectively? 2.  What are the economics of the Dabbawallahs' meal distribution network (i.e., operational model)? Is this operational model scalable? 3.  Does the Dabbawallahs' operations strategy and operational system reflect world-class service supply management? If yes, why hasn't their strategy and system been successfully replicated elsewhere? If not, what change(s) to the operations strategy and operational system is required to achieve world-class status? 4.  Given the increase for on-demand, or online, food delivery service in North America, Europe, and Asia over the past several years, what can food delivery service providers such as SkipTheDishes, DoorDash, Foodora, etc. learn from the Dabbawallahs vis--vis the efficient and effective delivery of prepared food?