1. What innovations is Zoom engaging in to prepare itself for future changes in the industry?

2. How much risk and competition are there in Zoom innovations?

3. How is Zoom's innovation efforts compared to its competitors?

4. Which product(s)/business(es) are positioned to be the major growth engine driving Zoom's future growth?

5. Are there any capabilities that Zoom lacks and needs to develop for future growth? If so, what do you think are the best ways they can develop these capabilities?