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1. What is crisis communication? Please explain the role of public relations in crisis communication. 2. Please examine Exxon company's crisis management regarding the

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1. What is crisis communication? Please explain the role of public relations in crisis communication. 2. Please examine Exxon company's crisis management regarding the Exxon Valdez oil spill. 3. What are the effects of social media on crisis management? 4. How has the Covid-19 pandemic affected the maritime industry? Please list the effects and explain them briefly.

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