1. What is involved in project scope management, and why is good project scope management so important on IT projects? 2. What is involved in collecting requirements for a project? Why is it often difficult to do? 3. Discuss the process of defining project scope in more detail as a project progresses, going from information in a project charter to a project scope statement, WBS, and WBS dictionary. 4. Describe different ways to develop a WBS and explain why it is often so difficult to do. 5. What is the main technique used for validating scope? Give an example of scope validation on a project. 6. Using examples in this book or online, describe a project that suffered from scope creep. Could it have been avoided? How? Can scope creep be a good thing? When? What can organizations do to successfully manage inevitable changes in scope that are good for business?