1. What is Johari Window?

2. What are semantic barriers?

3. How do our gestures determine our pattern of communication?

4. What are the different forms of non-verbal communication?

5. What is hierarchy of needs? 6. What are the different forms of formal business communication?

7. Define 'minutes of meeting'.

8. What is a sales letter?

9. Describe the significance of 'abstract' in a project report.

10. What is performance appraisal?

11. (a) What are the communication skills needed for a successful manager? Explain.

12.Certain patterns in communication destory the growth of an organization'. Explain with examples.

13. What are the different ways to enhance the inter personal skills of the employees of an organization? Explain.

14.What is the role of non-verbal communication in the success of an organization? Explain with examples.

15.Give the questions you would ask in the interview, which is conducted, to select the marketing manager. Give at least 10 questions.

16.How do group discussions contribute to successful business communication?

17.For successful communication, listening is more important than speaking' - Explain.

18. A leading television channel has the vacancy for the position of Area Sales Manager. Write resume which you would send to the channel.

19. Describe the components of a business letter. (ii) Describe the principles of business writing.

20.You are asked to do project on the 'Status of e-learning in India'. Write proposal for the project.

21.Explain in detail the process and mechanics of report writing.