Question
1. What is NOT a responsibility center? Income Profit Revenue Cost 2. What is NOT an advantage of decentralization? Provides training Frees top management time
1. What is NOT a responsibility center?
Income
Profit
Revenue
Cost
2. What is NOT an advantage of decentralization?
Provides training
Frees top management time
Supports use of expert knowledge
Duplication of costs
3. What is NOT a perspective from the balanced scorecard?
External business
Financial
Customer
Learning and growth
4. Who is at the top of the organization chart in Smart Touch Learning?
CEO
CIO
CFO
COO
5. What is NOT a goal of performance evaluation systems?
Providing feedback
Operational performance measures
Communicating expectations
Motivating segment managers
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