1. What is NOT part of capacity requirements planning (CRP) within the aggregate supply chain plan often referred to as Manufacturing Resource Planning or MRPII?

a.

amount of capacity needed

b.

timing of output

c.

sales forecast

d

flexibility of the response

2. Which is NOT one of the methods to determine the potential capacity of a process?

a

determination by study

b

demonstrated by performance

c

daily scheduling of capacity

3. Which is NOT a suggested participant on the RCA team to find problems with processes and their causes?

a.

top management

b.

process owners & managers

c.

customers

d.

accounting personnel