1. WHAT IS OPERATIONAL PLAN?

2. what should operational plans contain?

3. who are the people consulted and involve in creational operational plan?

4. some examples of physical resources of a business?

5. example of key performance indicators of a business?

6. what is contingency planning?

7. what is an operational human resource planning?

8. what are the two questions considering employee underperformance?

9. what is intellectual property and how you developed strategy for it?

10. Least 3 information sources contributing to development in operational plan?