1 What is process design? A It is the creation of new business processes comprised of a Logical design which describes What activities are performed and a Physical design which describes How the activities are performed. Creating new activities that will be performed to improve performance of the process Process design is creating new business processes based on pain points in current processes Process design is creating new processes that will change how the work is performed 2 What is the composition of the process design team? The team should have a process designer, facilitator, SMEs and project manager The team should have an Executive Leader, Process design experts, SMES, Customers, Facilitator, project manager and process owner. The team should have a project manager, SMES, facilitator and Executive Sponsor The team should have an Executive sponsor, project manager, process designer and SMEs What can trigger an end-to-end process? Only external events Only internal events External and internal events None of the above When should we perform process analysis? In response to signals from continuous monitoring of processes t can be triggered by specific events Both statements are correct Neither statement is correct Why is it critical to scope the depth of the process analysis? How much of the organization it will involve The impact any changes will have upstream and downstream of the processes analyzed To decide how far the project will reach All of the above What is the BEST definition for process design? Creation of specifications for new and modified business processes within the context of business goals Creation of process performance objectives, workflows, business applications, and technology platforms Inclusion of data resources, financial and operational controls, and integration with other internal and external processes All of the above 7 What is the BEST definition for process design? A Creation of specifications for new and modified business processes within the context of business goals Creation of process performance objectives, workflows, business applications, and technology platforms Inclusion of data resources, financial and operational controls, and integration with other internal and external processes All of the above