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1. What is the accommodation approach to dealing with conflict? When is it most useful? When is it not appropriate? 2. how the SPI and
1. What is the accommodation approach to dealing with conflict? When is it most useful? When is it not appropriate?
2. how the SPI and CPI can be used to forecast the final cost of a project.
3. What is a fishbone (Ishikawa) diagram? How can this tool be used to identify IT project risks?
4.What is Actual Cost (AC)?
5. What is a Pareto diagram? How can it be used as a quality control tool for an IT project?
6. what is verification. What activities support verification?
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