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1 . What is the cycle time for the customer receiving water and the order taken processes? ( 5 points ) 2 . What is

1. What is the cycle time for the customer receiving water and the order taken processes? (5
points)
2. What is the cycle time for the entire process or system? (10 points)
3. What is the system cycle time? (10 points)
4. What is the throughput time? (10 points)
5. What is the percent value-added time in this process? What is the percent non-value-added
time in this process? Based on your understanding of the problem, which of the activities
can be considered value-enabling (reasonable assumptions are accepted here), and based on
your answer, what is the percent value-enabling time in this process? (20 points)
6. The Diner has two shifts in a day and eight hours of working time in each shift. In addition,
it includes 10-minute breaks during each shift. If the customer demand (per day) is 40
homemade breads, what is the takt time (in seconds per unit)?(15 points)
7. If the demand becomes 100 homemade breads per day, what would be the takt time? (5
points)
8. What would you do in the second situation (referenced in part 7)?(10 points)
9. Develop a bar chart showing the processes with value-adding times in the system. Be sure
to create a dotted line for the takt time calculated in part 6. According to the level loading
lean technique (Heijunka), what are the steps that can be taken to achieve a balanced
workflow? Please comment on the results and explain your rationale (25 points).
10. Discuss your results and comment on the systems ability to handle the demand (10 points).

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