1. What is the difference between an ethical dilemma and a legal obligation?

2. Explain two (2) ways that a worker can pro-actively share feedback from clients with colleagues and supervisors across an organisation.

3a. Why is it important to avoid conflicts of interest when working with clients?

b. What should you do if you believe there is a potential conflict of interest occurring?

c. Provide an example from your work role of a potential or actual conflict of interest?

4a.What is the core practice standard for Aged Care?

b. Provide the link to where you can find the practice standard.

c.Briefly describe Standard 1 and its implications when working in Aged Care.

d. What is the main standard for Disability Services?

5.List four (4) situations which could be considered a 'Breach of Duty of Care' when taking care of clients.

6.Why is it important to work within the scope of our role, training, and authority with the support worker industry?

7.What is the difference between ensuring confidentiality and ensuring privacy?

8.Explain the difference between the following terms;

Workplace Policy

Workplace Procedure

Protocols

9.Briefly list the processesandconsultation methods that can be used to review workplace policies and procedures.

10.Describe the steps/processes generally used when developing policies and procedures.

11. Provide three (3) examples of what you can do to contribute to the review and development of policies and procedures in the workplace.

12.Under the Privacy Act there are exceptions to disclosure requirements, list four (4) legally recognised exemptions

13.a.Do you believe that there is a connection between the Declaration of Human Rights and various laws and ethical frameworks, if yes or no, explain the reasons for your answer (you may use examples to assist in the explanation of your reasons)

14.a.How does the Declaration of Human Rights impact your working environment when working in a support role? (you may use examples to support your response)

15. a.What are human rights?

16.a.Describe how human needs and human rights share a relationship or do not share a relationship.

17.A.Describing the type of ethical dilemma.

Type of Ethical Dilemma

Competing Values

Multiple Client System

Value Dilemma

18.Describe two (2) actions a worker can take to ensure that their personal values and attitudes do not negatively impact on the support of a client who may have different personal values.