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1. What is the difference between Customer experience and Customer Service? 2. Draw a fish bone diagram for a BAD COFFEE? Reference: Causes: people, procedure,
1. What is the difference between Customer experience and Customer Service? 2. Draw a fish bone diagram for a BAD COFFEE? Reference: Causes: people, procedure, material, equipment and Effect is Bad Coffee
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The Notion Of General Management
Authors: Karin H. Brunsson
1st Edition
8763002175, 978-8763002172
