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1- What is the maturity assessment of IKEA company? is it laggard or adopter or Innovator organization? and why, what is the outcome of this

1- What is the maturity assessment of IKEA company? is it laggard or adopter or Innovator organization? and why, what is the outcome of this ?

2- How did they focus on the digital maturity of customer experience and the maturity of operation and IT ?

Answer with references please

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