1- What is the maturity assessment of IKEA company? is it laggard or adopter or Innovator organization?...
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Question:
1- What is the maturity assessment of IKEA company? is it laggard or adopter or Innovator organization? and why, what is the outcome of this ?
2- How did they focus on the digital maturity of customer experience and the maturity of operation and IT ?
Answer with references please
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