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1. What is the purpose of the performance standards? Please discuss in detail the 2-3 criteria and guidelines for defining the performance standards. 2.

1. What is the purpose of the performance standards? Please discuss in detail the 2-3 criteria and guidelines for defining the performance standards.

2. In determining the performance standards, what types of employee behavioral changes you will be expecting in your department or organization to promote teamwork, leadership, creativity, customer service.

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