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1- What is the supply chain financial impact? 2- What are the factors that can be used to classify metrics? 3- What are three questions

1- What is the supply chain financial impact?

2- What are the factors that can be used to classify metrics?

3- What are three questions to consider when evaluating possible metrics?

4- What are the first three steps in the development of supply chain performance metrics?

5- What are the four traditional elements for measuring customer service performance?

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