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1. What is the underlying communication mistake in this case Brainchild? Why do you think Howard Clarke sent those email? 2. How do you think

1. What is the underlying communication mistake in this case Brainchild? Why do you think Howard Clarke sent those email?

2. How do you think Clarke should have communicated his concerns about the information leak in Brainchild case? Why?

3. What should clarke do now to try recover from the negative impact of his emails? Suggest specific steps in brainchild case

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