Question
1. What is the value of a loyal customer to Hudson Jewelers for a wealthy individual who visits Naples, Florida every February and buys jewelry
1. What is the value of a loyal customer to Hudson Jewelers for a wealthy individual who visits Naples, Florida every February and buys jewelry for her extended family every other year? Assume the following:
- Customer retention rate = 80%
- Contribution margin = 0.55
- Price per purchase = $200,000
2. Design an individual "service plan" for this "AAAA" customer.
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Quantitative Methods For Business
Authors: David Anderson, Dennis Sweeney, Thomas Williams, Jeffrey Cam
12th Edition
840062338, 840062346, 9780840062338, 978-0840062345
