1. Whatprocessin your interaction with an organization you would like to see improved.Explain whyyou picked that process.

2.Imagine that a system is to be implemented (or an existing system improved) to make that process better. What arefive (5) user requirementsthat the system would need to satisfy. Each requirement is one sentence in length and addresses one thing the system must do. Here we are interested in user requirements - the activities the system must perform to support the identified process.

Thanks in advance!