1. What steps can you take to ensure that the appointment book remains confidential? 2. List the advantages of using catch-up or baffer zones in the daily schedule. 3. How should you handle a patient who walks into the office wanting to see the physician immediately? 4. What information should you take when booking an appointmeat? 5. Under what circumstances would a doctor make a bouse call? 6. What administrative steps do you take when a new patient first arrives in the oftice? 7. What information is necessary when booking a diagnostic test such as a mammogram? 8. Fxplain the differences between opted if and opted-put physiciats 9. Define medically nocessary