1. What three pieces of legislation have been most important in defining the rights of management and unions? Provide the highlights of each.

2. Explain the appeal of unions to employees.

3. What is the process for establishing a union as the legal collective bargaining representative for employees?

4. All that is required for successful labormanagement relations are common sense, sound business judgment, and good listening skills. Do you agree or disagree with this statement? Explain.

5. How do union shops and agency shops differ?

6. Given your career aspirations, might you join a union? Why or why not? Explain.

7. What is collective bargaining? How widely is it practiced?

8. Describe the collective bargaining process.

9. What is the objective of collective bargaining?

10. An employer might not want to stifle a union-organizing effort. In fact, an employer might want to encourage employees to join a union. Do you agree or disagree with this statement? Explain your position.