1) When an individual holds a high social status, he or she will often demonstrate it through which of the following?

Status symbol

Emotional decision making

Salience

Perseverance

2)A high reaction threshold,in terms of the fight/flight reaction, describes which of the following?

Requiring a smaller perception of threat to trigger the fight/flight reaction in a specific circumstance

Requiring the body to produce a more intense emotional reaction in a specific circumstance

Requiring the body to produce a more intense physical reaction in a specific circumstance

Requiring a greater perception of threat to trigger the fight/flight reaction in a specific circumstance

3)Which of the followingsituationsis an example of a conflict over the core concern of role?

Jill hosts an improv group that meets every Wednesday at her business, and the newest group member says he feels the space has been very warm and welcoming.

Phyllis offered to host Thanksgiving at her house again this year;everyone agreed that Thanksgiving wouldn't be the same if they couldn't be at her home.

Jack is unofficially knownas the graph expert at work, but a new employee has started creating graphs for the team's presentations.

Grace usually brings snacks to the office to share with everyone, but since she has been busy lately, Derek agrees to bring snacks for the next month.

4)Susan woke up late one morning. While she was getting ready, the following thoughts ran through her head:

I was planning on making pancakes for breakfast today since I have that meeting through lunch, and I'll be starving by the time that meeting ends if I just have cereal or toast. I don't think I have enough time to make pancakes now, though, unless I rush through getting ready, but I want to look nice since the big boss will be at the meeting. I guess I could just go through a drive-thru on my way to work. I normally don't like to spend the extra money, but I could get something filling and a cup of that fancy coffee I like. That would be a nice treat to help make up for sleeping late and being nervous about sitting in a meeting with the boss.

Which of the following was Susan doing as she was getting ready?

Experiencing cognitive dissonance

Completing a risk of loss analysis

Identifying a rule of thumb

Completing a cost/benefit analysis

5)Which of the following could be interpreted by an observer as communication even when it is not intended to be communication?

Facial expression

All of the answer choices are correct.

Professional clothing

Tone of voice

6)Which of the following is most likely to create positive momentum in a conflict resolution process?

The parties decide to continue certain disagreements

The parties decide to avoid small agreements, and only focus on overall gains and losses.

The parties decide to make a series of small agreements while continuing certain disagreements in order to balance their gains and losses.

Parties decide to make a series of small agreements in order to maximize potential gains.

7)A child needing to feel accepted by a peer group is an example of which level of Maslow's hierarchy of needs?

Physiological

Love/belonging

Esteem

Safety

8)Which of the following is NOT a means of encoding information for communication?

Gestures

Pictures

Written language

Intuition

9)If an individual feels there is alack of common interests in a relationship, conflict may occur because of which missing core concern?

Autonomy

Self-Actualization

Appreciation

Affiliation

10)When an individual finds something valuable, he/she will see it asa __________, or an __________ if it is received from a given decision.

potential gain, incentive

potential loss, incentive

potential loss, inhibitor

potential gain, inhibitor