1. When did the concept of social responsibility originate?

2011

1953

1910

1863

2. Corporate social responsibility is a concept that believes that organizations are entities that exist in the society and have a social obligation to do which of the following?

go beyond pure stockholder profits.

take action to help people, society, and the environment.

play a role in the social issues of the day.

all of the above.

3. Which of the following is NOT a benefit of having CSR policies?

It will face fewer crises risks

It will have more stable revenues

It attracts greater external loyalty

It absolves the organization from any future lawsuits

4. Which of the following are recent and reoccurring global ethical problems and risks that organizations face?

cybersecurity

political threats

income inequality

all of the above

5. U.S.-based firms are expected to not engage in any kind of unethical or illegal activities. Which of the following is considered to be an unethical or illegal activity?

using external suppliers

bringing in your own content experts

disrespecting property

hiring people from other countries

6. According to Kapstein, which of the following is NOT one of the components of ethical leadership?

moral consumer

moral person

moral manager

moral entrepreneur

7. NAVEX Global cited some predicted trends in ethics, compliance, and corporate social responsibility for Fortune 500 companies, governments, groups, and professionals. Which of the following is a predicted trend?

giving new voice to whistle-blowers

managing culture and free speech in the workplace

the acceleration of the need for compliance and ethics programs

all of the above

8. Which of the following are strategic questions that will help bring awareness to cultural differences and help organizational leaders and staff reach an agreement on customizing decisions to fit a particular market while balancing company principles with local values?

What do customers and stakeholders in our market expect from our organization?

What is our strategy to be successful in this competitive marketplace?

What are our governing values that define how we will work with stakeholders and with each other?

all of the above

9. Which of the following is a principle of the UN Global Compact for multinational enterprises?

develop particular industry sectors

attract local capital to projects

support and respect the protection of internationally proclaimed human rights

provide for and enhance technology transfer

10. Maya manages a team in charge of starting an international branch in a developing country. Which of the following practices should she plan for in making the transition?

create new positions

recruit and hire locally

create a local strategy for skills training

all of the above

11. An individual's decision-making and actions are influenced mostly by which of these factors?

education and experience

values and ethical principles

political and religious affiliation

wealth and social status

12. What drives how we behave and act, how we treat ourselves and others, and our moral values that enable us to differentiate between right and wrong?

values

consciousness

intent

ethics

13. Identifying and separating terminal from instrumental values in any given situation can assist individuals, groups, and work units to do which of the following?

think about the financial impact of each decision

think about the impact on the organization

distinguish the ends (goals) from the means (methods to reach the goals)

think about financial cost of each action

14. Which of the following statements about the Wells Fargo fiasco is false?

High pressure and unrealistic sales goals were adopted and implemented from the top down in that organization.

Their end or terminal values created unrealistic goals.

Their managers made decisions that were aligned with their personal values and ethics.

Their end or terminal values created undue pressures.

15. Which of the following is NOT one of Caroucci's five ways organizations needlessly provoke good people to make unethical choices?:

People are paid to make irresponsible and unethical decisions

Only talking about ethics when there is a scandal

When there is no positive example available, individuals react instead of choosing ethical decisions

Excessive pressure to reach unrealistic performance targets compromises people's choices

16. According to virtue ethics, you possess good character if you:

are moral

feel good

are happy

all of the above

17. Which of the following is NOT one of the questions to ask when examining a proposed action or decision in response to a justice-based moral dilemma?

How much will we profit?

Is it fair?

Is it right?

Who gets hurt?

18. Which of the following ethical principles is based on the tenet that justice is served when all persons have equal opportunities and advantages to society's opportunities and burdens?

justice-based approach

utilitarianism

rights-based approach

universalism

19. What are the limitations of the 'rights-based' approach?

It can be used to disguise and manipulate selfish and unjust political interests

It is difficult to determine who deserves what when both parties are right

Individuals can exaggerate certain entitlements at the expense of others

all of the above

20. Which of the following principles considers the welfare and risks of all parties when making policy decisions and outcomes?

utilitarianism

universalism

rights-based approach

ethics-based approach

21. Ethical principles help inform, influence, and drive which of the following?

our instrumental values only

our terminal values only

our values

our wishes and desires

22. Under virtue ethics, asking which of the following questions can serve as a 'quick test' before acting or making a decision?

"Would this get me a raise?"

"Is this legal?"

"What would my 'best self' do in this situation?"

"Am I good enough?"

23. Which of the following is NOT a lmitation of the common good principle?

It is difficult for individuals to give up their interests and tangible goods for what may deprive them.

There is no clear answer to the question, "Who determines what the common good is in situations where two or more parties differ over whose interests are violated?"

It is difficult for individuals to give up their interests and tangible goods for what may not benefit them.

The common good only pertains to some people.

24. Which of the following ethical principles states that moral standards vary from one culture to another and "When in Rome, do as the Romans do"?

justice-based approach

ethical relativism

rights-based approach

virtue ethics

25. Countries and cultures that follow the following ethical orientation can result in dictatorships and absolutist regimes that practice different forms of slavery and abuse to large numbers of people.

ethical relativism

virtue ethics

justice-based approach

rights-based approach

26. Which values generally become the values of an organization?

stockholder values

employee values

leadership values

customer values

27. The law covers every aspect of potentially harmful behaviors.

TRUE

FALSE

28. According to Ethisphere, which of the following is a factor in organizations that indicates and helps create a strong ethical culture?

The organization is focused on their employees.

The organization is focused on their customers.

The company is focused on their stockholders.

The culture sets enduring and underlying assumptions and norms that determine how things are actually done in the organization.

29. An organization's culture is defined by the shared values and meanings its members hold in common and that are articulated and practiced by an organization's leaders.

TRUE

FALSE

30. Which of the following are consequences of failing to refrain from offering special treatment to others?

It creates winners and losers

It creates in-groups and out-groups

It can breed resentment between those who receive special treatment and those who do not

all of the above