1. When is an agent liable for the actions of a principal? 2. Describe two circumstances in which a client may sue for mental anguish. 3. Jack, a regular customer of Pontoon Airlines, frequently irritated and disturbed the other passengers. When Pontoon finally refused to sell him any more tickets, Jack arranged for a friend to buy a ticket for him. However, when Jack arrived at the airstrip, the pilot refused to let him board. Was the pilot within his legal rights