1. When questioning witnesses or clients, you should remember to remain subjective at all times.

a. True
b. False

2. A nonverbal cue can be any facial expression or body language that shows you are interested in what is being said.

a. True
b. False

3. The interviewing process does not end with the close of the interview.

a. True
b. False

4. Witnesses who may be prejudiced against your client or friendly to your client's adversary are regarded as lay witnesses.

a. True
b. False

5. A request that complies with the FOIA procedures need only contain a reasonable description of the information sought.

a. True
b. False

6. Soon after an interview is concluded, the paralegal should summarize in a legal memorandum the information gathered in the interview.

a. True
b. False

7. Some clients and witnesses will be less willing to disclose information freely if the interview is being recorded.

a. True
b. False

8. The paralegal should discuss the investigation plan with the client before embarking on the investigation.

a. True
b. False

9. The Freedom of Information Act (FOIA) requires the federal government to disclose certain records to any state or agency administrator on request.

a. True
b. False

10. Before the interview, the paralegal should prepare the interview environment to ensure that the client will be comfortable.

a. True
b. False

11. One exception to the hearsay rule would be a dying person's statement about who caused his or her death.

a. True
b. False

12. The paralegal is ordinarily responsible for documenting and summarizing the results of the initial client interview.

a. True
b. False

13. In subsequent client interviews, the paralegal may explain trial procedures to the client and help the client understand why certain proceedings are taking place.

a. True
b. False

14. The process of establishing the genuineness of an item that is to be introduced as evidence in a trial is called verification.

a. True
b. False

15. The type of question used mostly with friendly witnesses and clients is a closed-ended question.

a. True
b. False

16. A witness who is biased against your client or friendly toward your client's adversary in a lawsuit or other legal proceeding is a(n) _____ witness.

a. friendly

b. hostile

c. lay

d. expert

17. "Reflecting back" is a very effective listening technique for which of the following?

a. Active listening

b. Controlling the flow of the interview

c. Passive listening

d. Both active listening and passive listening

18. A witness who testifies about an event that he or she observed or has experienced firsthand is which type of witness?

a. Friendly witness

b. Lay witness

c. Expert witness

d. Eyewitness

19. A broad, exploratory question that elicits a lengthy response is which type of question?

a. Hypothetical question

b. Open-ended question

c. Leading question

d. Closed-ended question

20. Admissibility of evidence in trial courts is governed by which of the following?

a. Direct evidence

b. Circumstantial evidence

c. Relevant evidence

d. Rules of evidence

21. A witness with professional training or substantial experience qualifying him or her to testify as to his or her opinion on a particular subject is which type of witness?

a. Friendly witness

b. Hostile witness

c. Expert witness

d. Lay witness

22. Indirect evidence that is offered to establish, by inference, the likelihood of a fact that is in question is which type of evidence?

a. Relevant evidence

b. Rules of evidence

c. Direct evidence

d. Circumstantial evidence

23. Evidence that establishes the existence of a fact that is in question without relying on inferences is known as which type of evidence?

a. Indirect evidence

b. Direct evidence

c. Relevant evidence

d. Circumstantial evidence

24. The act of listening attentively to the speaker's message and responding by giving appropriate feedback to show that you understand what the speaker is saying is known as which of the following?

a. Active listening

b. Interviewing

c. Passive listening

d. None of these choices

25. A type of question used to clarify a witness's statement or to keep him or her on track is called which of the following?

a. Open-ended question

b. Leading question

c. Hypothetical question

d. Closed-ended question

26. A paralegal's impression of witnesses should not be included in an investigation report; such a report should contain facts only.

a. True
b. False