1. When referring to extensive additional information that will be helpful to the recipient, the sender should _____.

A. provide all the information in the body of the e-mail

B. provide all the information in an attachment

C. include appropriate URLs for the recipient to click on

D. assume that the recipient will follow up on his or her own

2. An e-mail message should end with _____.

A. "Thank you in advance for your help."

B. the date and time

C. a signature block containing the sender's contact information

D. an inspirational quotation

3. The column headings in a table should _____.

A. be handled consistently

B. abbreviate as many of the words as possible

C. be in all capital letters

D. indicate the unit of measure being used in each column

4. Text items in a table should _____.

A. be full sentences

B. include as much information as possible, even if it makes the table difficult to read

C. be in italic type

D. be succinct and wording should be parallel with other items in the column

5. Numbers with decimals in table columns should _____.

A. be rounded down

B. be rounded up

C. be converted to fractions

D. align on the decimal

6. Symbols in tables should _____.

A. always be replaced with the spelled-out version

B. be handled consistently

C. only be in column headings

D. only be in side headings