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1 WhenconsideringEmotionalIntelligence,whichsideoftheBRAINdrivesDecisionMaking? /1 CircleOne: RightSide or LeftSide (Emotions) (Logical) 2. OrdertheCategories: Words Tonality Physiology /3 7% 38% 55% 3. RapportBuilding(sameness)isthefoundationofINFLUENCE(tospeakthesubconsciouslanguage) /5 WhataretheFIVEtechniquesusedtomimic&buildrapport? 1 CHOOSEFROMLIST MIRRORING
| 1 | WhenconsideringEmotionalIntelligence,whichsideoftheBRAINdrivesDecisionMaking? | /1 | ||||||||
| CircleOne: | ||||||||||
| RightSide | or | LeftSide | ||||||||
| (Emotions) | (Logical) | |||||||||
| 2. | OrdertheCategories: | Words | Tonality | Physiology | /3 | |||||
| 7% | 38% | 55% | ||||||||
| 3. | RapportBuilding(sameness)isthefoundationofINFLUENCE(tospeakthesubconsciouslanguage) | /5 | ||||||||
| WhataretheFIVEtechniquesusedtomimic&buildrapport? | ||||||||||
| 1 | CHOOSEFROMLIST | MIRRORING | LANGUAGES | |||||||
| 2 | MATCHING | PROCESSING | ||||||||
| 3 | PACE/LEAD | WORDS | ||||||||
| 4 | MIS-MATCH | TONE | ||||||||
| 5 | LISTEN | PITCH | ||||||||
| 4. | Thereare8ELEMENTSofCommunication. | /8 | ||||||||
| Usingthebelowlist,fillintheblanks(INORDER): | ||||||||||
| 1.Receiver | ||||||||||
| 2.Decode | ||||||||||
| 3.Channel | ||||||||||
| 4.Message | ||||||||||
| 5.Sender | ||||||||||
| 6.Encode | ||||||||||
| 7.Noise | ||||||||||
| 8.Feedback | ||||||||||
| 5. | Circlethecorrectanswer? | /1 | ||||||||
| Ourbrainsearchesfor: | SAMENESS | OR | DIFFERENCES | |||||||
| Statement: | ||||||||||
| 6. | EFFECTIVELISTENING:searchesforCONTENT/FEELING:EMPATHY | Isthestatement: | /2 | |||||||
| &ACTIVELISTENING:searchesforWORDMEANING | TRUE OR FALSE? | |||||||||
| 7. | VALUESliveonwhichsideofthebrain? | (selectone) | /1 | |||||||
| Right | Top | |||||||||
| Left | Bottom | |||||||||
| 8. | Define:VALUES... | /3 | ||||||||
| (Check-markalldefinitionsthatapply) | ||||||||||
| Areaperson'sPrinciples | ||||||||||
| Areaperson'sStandardsofBehavior | ||||||||||
| Areaperson'sJudgementofwhat'simportantinlife | ||||||||||
| Areaperson'sOrgans | ||||||||||
| 9. | TRUEORFALSE:(circlethecorrectanswer) | /2 | ||||||||
| YoushouldalwaysgivePositive&Contructive(negative)FEEDBACK | TRUE or FALSE | |||||||||
| 10. | UsingtheFEEDBACKmodel(below),providefeedbacktoMEaboutanythingYOUwant: | /4 | ||||||||
| Miss: | Isaw/noticedyou... | |||||||||
| Miss: | TheimpactithadonME/classwas... | |||||||||
| Miss: | I'dliketorequest/askthatYOU... | |||||||||
| Miss: | CanYOUagreewithME,thatyouwill... | |||||||||
| 11. | TheformulaforCONFIDENCEequals: | /3 | ||||||||
| A) | SelfImage+SelfEsteem+Communication | |||||||||
| B) | SelfDoubt+SelfAwareness+Comedy | |||||||||
| C) | SelfImage+SelfAwareness+Communication | |||||||||
| 12. | TheformulaforLEADERSHIPequals: | /2 | ||||||||
| A) | Impact+Persuasion | |||||||||
| B) | Intoxication+SelfDoubt | |||||||||
| C) | Influence+SelfConfidence | |||||||||
| 13. | The4-loopFeedbackmodelincludes: | /4 | ||||||||
| A) | Observation,Impact,Rationale,Arguments | |||||||||
| B) | Observation,Impact,Request,Agreement | |||||||||
| C) | Observation,Impulse,Respect,Agreement | |||||||||
| 14. | SWOTanalysisincludes: | /4 | ||||||||
| A) | Strenghts,Wisdom,Optimism,Threats | |||||||||
| B) | Studying,Wisdom,Opportunities,Targets | |||||||||
| C) | Strenghts,Weaknesses,Opportunities,Threats | |||||||||
| 11. | TheMcClellandmodeldepicts3LeadershipStyles...theyare: | /3 | ||||||||
| A) | Power,Affiliation,Achievement | |||||||||
| B) | Procrastination,Affordability,Achievement | |||||||||
| C) | Pride,Affiliate,Attainable | |||||||||
| 16. | 5oftheTop10Leadershipqualities,include: | /5 | ||||||||
| A) | Confidence,Inspiration,GoodCommunicator,Accountability,Empathy | |||||||||
| B) | Honesty,Commitment,Delegation,Empowerment,Freedom | |||||||||
| C) | Passion,Decisive,Creativity,Aggressive,Integrity | |||||||||
| 17. | The6PrinciplestotheScienceofPersuasionare: | /6 | ||||||||
| A) | Respect,Scarcity,Authority,Credibility,Consensus,Likeness(orSameness) | |||||||||
| B) | Reciprocation,Exclusivity,Authority,Commitment(orConsistency),Consensus,Likeness(orSameness) | |||||||||
| C) | Reciprocation,Scarcity,Authority,Consistency,Consensus,Sales | |||||||||
| 18. | TRUEORFALSE:(circlethecorrectanswer) | /2 | ||||||||
| "RAPPORT"isafancywordforSAMENESS,inwhichALLInfluenceisbuiltfrom | ||||||||||
| TRUE or FALSE | ||||||||||
| 19. | The4LearningLanguages(orstyles)include: | /4 | ||||||||
| A) | Visual,Auditory,Kinesthetic,Digital/Logical | |||||||||
| B) | Visual,Sign-Language,Kinesthetic,Digital/Logical | |||||||||
| C) | Visual,Auditory,YouTube,Digital/Logical | |||||||||
| 20. | PickthecorrectWORDtobestdescribetheDefinition: | /1 | ||||||||
| SocialBehaviorsfoundinhumansocieties | ||||||||||
| A) | Ethnocentrism | |||||||||
| B) | Culture | |||||||||
| C) | Communication | |||||||||
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Fundamentals Of Project Management
Authors: Joseph Heagney
5th Edition
0814437362, 978-0814437360
