1) Which business constituents analyze their competitive environments and plan, organize, direct, and control the operations of their organizations? A) stockholders B) managers C) regulators D) agents E) customers 2) Which type of manager is responsible for implementing the strategies, policies, and decisions made by top managers? A) first-line manager B) middle manager C) supervisory manager D) office manager E) financial managers 1 3) Which of the following refers to a person's ability to think in the abstract, to diagnose and analyze different situations, and to see beyond the present situation? A) human relations skills B) decision-making skills C) conceptual skills D) production skills E) technical skills 4) If PepsiCo sets out to increase its share of the snack food market by 10 percent during the next eight years, what kind of goal is the organization setting? A) a short-term goal B) an intermediate goal C) a tactical goal D) a long-term goal E) an organizational goal I 5) Which kind of strategy takes place at the level of the product line and focuses on a firm's competitive position? A) functional B) business C) local D) fundamental E) environmental