1. Which leadership style, of Goleman's 6 styles, is the best style of

 leadership?

2. What are the benefits of a coaching culture to the agents and teams in a workplace?

3. List the 5 types of teams and give a brief description of each, in your own words?

4. Explain the importance of collaboration on a team and how diversity on teams plays an

important role in decision making on a team.

5. You are a manager of an 8-person team. 2 of the members have recently joined the

company and are new to the team. You have noticed the 2 new members are not making

new friends quickly in the workplace and are concerned it may have a negative impact on

their mood and performance. Explain what actions you would take to improve the

situation. This question relates to your understanding of the stages of team development.