1) Which of the and revenue? following statements is correct about the connection between cost centers is ters do not directly generate revenue from customers, and they have no impact on the customer experience. B) Cost centers are the primary driver of revenue from customers. ters directly generate revenue from customers. 2) Which of the following is not a perspective used by the balanced scorecard? ters do not directly generate revenue from customers, but they may have C) Cost impact on revenue through customer satisfaction and overall quality. an D) Cost cen A) Short-term C) Financial B) Learning and growth D) Customer 3) Return on investment can be calculated as: A) operating income/sales revenue. B) sales revenue/average invested assets. C) average invested assets/sales revenue. D) operating income/average invested assets. 4) Profit margin can be calculated as: A) sales revenue/average invested assets. B) operating income/average invested assets. C) average invested assets/sales revenue. D) operating income/sales revenue. 5 Avocado Company has operating an operating income of $80,000 on revenues of $1,000,000. qit! Wht istassets are $500,000, and Avocado Company has an 8% cost of the return on investment? B) 20% ncome is the difference between: e opernting income and the hurdle rate. A)8% D)16% C)10% Residual A) minimum profit the organization must earn to cover average invested the R0 Detne times the burdle rate, less ncome and the minimum acceptable profit