$1.$Which of the following application categories best describes Microsoft Outlook?

$(1$ Point$)$

communications manager

collaborative manager

exchange manager

personal information manager

$2.$Which module would you click on the Navigation bar to view information $($such as a telephone number$)$ about someone with whom you regularly communicate?

$(1$ Point$)$

Mail

Tasks

People

Notes

$3.$Which module is active when Outlook is started assuming the software is installed with no customization of the installation?

$(1$ Point$)$

Mail

People

Tasks

Calendar

$4.$POP$3$ and IMAP are two types of mail

$(1$ Point$)$

clients.

encryption methods.

routers.

protocols.

$5.$In which pane can you read, reply to$,$ and forward a message?

$(1$ Point$)$

Message pane

Reading pane

Content pane

Action pane

$6.$When you reply to a message in Outlook, what is inserted in front of the Subject text?

$(1$ Point$)$

RE:

FWD:

REPLY:

ER:

$7.$To which folder is a deleted message moved temporarily until you empty the folder?

$(1$ Point$)$

Outbox

Archive

Drafts

Deleted Items

$8.$The Attach File button is located in the $\_\_\_\_\_$ group on the Message tab and the Insert tab.

$(1$ Point$)$

File

Options

Include

Attachments

$9.$This field allows you to send a copy of a message to someone whose identity remains invisible to the other recipients of the same message.

$(1$ Point$)$

carbon copy $($Cc$)$

blind carbon copy $($Bcc$)$

FYI

confidential

$10.$Which status is automatically applied to a message as soon as you open the message?

$(1$ Point$)$

Unread

Follow Up

Private

Read

$11.$What is the name of the text box located at the top of the Content pane that is used to filter the Content pane?

$(1$ Point$)$

Find Messages

Look Up

Instant Search

Advanced Find

$12.$What is stored in a search folder?

$(1$ Point$)$

messages to be searched

messages that meet the search criteria

search and filter settings

listings of recent searches and their results

$13.$To make changes to an existing appointment, $\_\_\_\_\_$ the appointment in the Appointment area to open the Appointment window.

$(1$ Point$)$

shift $+$ click

hover the mouse pointer over

alt $+$ click

double$-$click

$14.$The New Search Folder button is located on the $\_\_\_\_\_$ tab.

$(1$ Point$)$

Home

View

File

Folder

$15.$By default, Outlook displays messages in the Content pane grouped by the

$(1$ Point$)$

senders$$ names.

dates received.

flag option.

read status.

$16.$In which view are messages displayed with all the replies and forwards threaded to the original email message?

$(1$ Point$)$

From

Categories

Subject

Conversations

$17.$Which button would you use to instruct Outlook to search through a selected conversation and delete messages with duplicated content?

$(1$ Point$)$

Junk

Delete

Ignore

Clean Up

$18.$How many color categories does Outlook provide?

$(1$ Point$)$

ten

four

seven

six

$19.$Click the New Folder button on the $\_\_\_\_\_$ tab to create a new folder.

$(1$ Point$)$

Folder

View

Home

File

$20.$Messages that Outlook deems to be spam are sent automatically to the $\_\_\_\_\_$ folder.

$(1$ Point$)$

Deleted Items

Outbox

Junk Email

Phishing

$21.$Initially, the Calendar opens with which view displayed?

$(1$ Point$)$

Day

Week

Month

Year

$22.$What is the default reminder time?

$(1$ Point$)$

$30$ minutes

$60$ minutes

$15$ minutes

$10$ minutes

$23.$Busy, Free, Working Elsewhere, Tentative, and Out of Office are choices in the $\_\_\_\_\_$ option box on the Appointment tab.

$(1$ Point$)$

Categorize

Tracking

Reminder

Show As

$24.$An appointment that happens on a regular basis at fixed intervals can be set up as a$($n$)$

$(1$ Point$)$

recurring appointment.

always$-$on appointment.

standard meeting.

ongoing series.

$25.$How does an event differ from an appointment?

$(1$ Point$)$

An event is an activity that lasts an entire day or longer.

An event is an activity that recurs on a regular basis.

An event is an activity that occurs away from the workplace.

An event is an activity that happens outside regular business hours.

$26.$To make changes to an existing appointment, $\_\_\_\_\_$ the appointment in the Appointment area to open the Appointment window.

$(1$ Point$)$

shift $+$ click

hover the mouse pointer over

alt $+$ click

double$-$click

$27.$Which view displays only those appointments that have not yet occurred?

$(1$ Point$)$

List

Current

Schedule

Active

$28.$On which page in a Meeting window can you view the responses received from the meeting attendees?

$(1$ Point$)$

Tracking

Responses

Scheduling Assistant

Appointment

$29.$When creating a new calendar, in which section of the Folder pan