1 Which of the following is a cost associated with overstock situations Follow on business Goodwill and reputation Markdown costs Lost revenues 2 Which of the following are following are important documents that you need to legally turn an order over to the carrier Commercial invoice Packing slip Bill of lading Manifest All of the above 3 Which of the following is NOT a question that your transportation management system will answer What route will be used What are we going to ship in each load Where is the product located in our warehouse Who is going to move the order 4 CPFR helps trading partners work together to build a single, agreed upon forecast CPFR argues that someone already knows what your company's sales will be Who is that someone Upper management Company forecasters Customers Suppliers 5 Integrated Business Planning (IBP) helps you align and Safety stock inventory Supply demand Cause effect Suppliers customers 6 Which of the following is are part of the five monthly review meetings for the S OP planning process Product management review Execution review Integrated supply management Analysis 7 S OP can help you smooth out the handoffs among different functions across your company S OP also helps you move from a traditional annual planning process to a re planning process Pre determined Continuous Current Marketing 8 Forecasts are based on what two things Performance measurement and program management Fulfilling orders and creating a production plan Specifications and sourcing strategy What has happened in the past and knowledge regarding how a system works 9 Under which circumstances would you use a qualitative forecast Domain knowledge is critical Pertinent data is scarce You have access to qualified key informants All of the above 10 When measuring forecast error, which forecasting error expresses the forecast as a percentage from the mean MAD MSE ME MAPE 11 Why do railroads require greater volumes of freight in order to be profitable Railroads must purchase and maintain their own rights of way, leading to very high fixed costs Railroads are far less fuel efficient than other modes and must charge a higher price Rail carriers are charged very high taxes compared to the other modes Railroads employ a larger labor force with high wages 12 Which combination of modes is most common for international shipping Rail water Air water Air truck Water truck 13 Container on Flatcar (COFC) is a combination of which two modes of transportation Rail and truck Truck and water Water and air Rail and air 14 Which mode of transportation is the slowest yet offers very reliable service Truck Pipeline Railroad Water 15 Which of the following items is a product related transportation cost factor The balance of freight traffic The stowability of products The location of markets Whether a shipment is domestic or international in destination 16 When shipping by LTL carrier, which product is likely to have the highest freight classification Consumer electronics Grocery items Paper Wood furniture 17 Who is responsible for what activities when a shipment has the following terms FOB origin collect allowed The buyer arranges transportation and pays the carrier, and then the carrier charges the seller The seller arranges transportation, pays the carrier, and then adds the shipment expense to the product invoice The buyer arranges transportation, but the seller pays the carrier directly The buyer arranges transportation and pays the carrier, but discounts the shipment expense from the product invoice 18 What is the term that refers to the increasing time and cost associated with moving a standard distance (e g , a mile) due to inefficiencies in transportation caused by poor infrastructure and traffic congestion Gravity of movement Friction of distance Time distance impartiality Mileage resistance 19 When a shipper considers the trustworthiness of possible carriers, this would be what kind of criterion Irrelevant criterion Performance criterion Stability and growth criterion Relational criterion 20 What is the term that applies to the holistic process that brings together shippers, carriers, and receivers to drive inefficiencies out of the transport planning and execution process Holistic transportation management Collaborative Transportation Management (CTM) National Transportation Exchange InterLoad 21 Which of the following is a cost associated with stockouts Markdown costs Goodwill and reputation Disposal costs Holding costs 22 What is a tradeoff of consolidating orders to save costs Longer order cycle lead times Better inventory positioning Faster inventory turns Reduced forecast error 23 The supplier of the complete order cycle includes all BUTwhich of the following activities Order picking and staging Order shipment Order processing Order transmittal 24 What analysis should you perform to design the right product support requirements Compare the costs of service options to the costs of angering customers Compare the costs of angering customers to the order fulfillment costs Compare the costs of service options to the costs of order fulfillment Compare the costs of order fulfillment to the costs of a viable reverse logistics system 25 Logistics can provide a competitive advantage post delivery Which of the following is the best way to earn customer loyalty Using the best transportation service despite costs Offering the lowest costs Using 3 D scanners and 3 D printers Providing exceptional after sales service 26 Which of the following is true of S OP It is typically managed over a short period of time, often about six months It helps managers from different functions to work off a single forecast It serves as a bidding ground for competing department objectives It is a collaborative planning process involving customers and suppliers 27 Sometimes, you simply can't increase manufacturing capacity, speed up logistics, or solve a supply shortage in your efforts to meet customer needs Your only real option is to work with marketing to persuade customers to shift their demand What are the two levers of influence to shift that demand Price, lead time Price, marketing Lead time, marketing Lead time, location 28 Given the following forecast and demand information, what is the MAPE Demand Forecast Error Absolute Value Squared Error Absolute Percent Error 1258 1295 37 00 37 00 1369 00 0 0294 1267 1275 8 33 8 33 69 44 0 0066 1256 1262 6 00 6 00 36 00 0 0048 1268 1260 7 67 7 67 58 78 0 0060 1277 1264 13 33 13 33 177 78 0 0104 1277 1267 10 00 10 00 100 00 0 0078 1297 1274 23 00 23 00 529 00 0 0177 0 0118 0 0123 0 0136 0 0050 29 How does a less than truckload (LTL) motor operation differ primarily from a truckload (TL) operation LTL operations require shippers to drop off their loads at the carrier's terminal LTL operations require several terminal locations for extensive coverage LTL carriers usually provide service without re handling the freight LTL carriers only provide short distance service 30 Which of the following statements is true about economies of scale experienced in transportation Transportation cost increases but at a decreasing rate with each additional mile covered Transportation cost increases but at a decreasing rate with each additional unit added to a shipment Transportation cost increases but at a decreasing rate with each additional pound (unit of weight) added to a shipment All of the above 31 What is believed to be the most important part of international transportation, according to many experts Hiring the right drayage company Tracking the currency exchange rate Maintaining accuracy in documentation Knowing customs personnel 32 Which of the following is amajor transportation challengefaced by the transportation industry in the United States Constant building of new infrastructure Change due to new technology Driver shortage More widely dispersed customers 33 Which of the following is a reason you want to have multi criteria analysis as a tool in your decision making toolkit Multi criteria analysis is intuitive Multi criteria analysis enables you to quantify qualitative issues Multi criteria analysis is widely applicable that is, you can use it whenever decision making requires comparing options Multi criteria analysis invites you to do disciplined homework so that you make a good decision All of the above 34 How can a transportation management system (TMS) help to improve the logistics network A TMS can automatically alert you to deficiencies in the network and offer suggestions A TMS will suggest not only transportation improvements but also ways to operate your warehouses more effectively A TMS cannot assist in the logistics network decision A TMS can capture all of the company's transportation data that can then be used to conduct a thorough analysis of the current network's effectiveness 35 Why would a shipper consider using intermodal transportation for a domestic move To take advantage of the strengths offered by multiple modes To create shorter order lead time by combining the speeds of different modes To avoid the regulatory oversight of using just one mode of transportation To impress customers by using multiple modes to move their freight

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1. Which of the following is a cost associated with overstock situations? Follow-on business Goodwill and reputation Markdown costs Lost revenues 2.Which of the following

1. Which of the following is a cost associated with overstock situations?

Follow-on business
Goodwill and reputation
Markdown costs
Lost revenues

2.Which of the following are following are important documents that you need to legally turn an order over to the carrier?

Commercial invoice
Packing slip
Bill of lading
Manifest
All of the above

3.Which of the following is NOT a question that your transportation management system will answer?

What route will be used?
What are we going to ship in each load?
Where is the product located in our warehouse?
Who is going to move the order?

4.CPFR helps trading partners work together to build a single, agreed-upon forecast. CPFR argues that someone already knows what your company's sales will be. Who is that someone?

Upper management
Company forecasters
Customers
Suppliers

5.Integrated Business Planning (IBP) helps you align _______ and_______.

Safety stock; inventory
Supply; demand
Cause; effect
Suppliers; customers

6.Which of the following is/are part of the five monthly review meetings for the S&OP planning process?

Product management review
Execution review
Integrated supply management
Analysis

7.S&OP can help you smooth out the handoffs among different functions across your company. S&OP also helps you move from a traditional annual planning process to a _______ re-planning process.

Pre-determined
Continuous
Current
Marketing

8. Forecasts are based on what two things?

Performance measurement and program management
Fulfilling orders and creating a production plan
Specifications and sourcing strategy
What has happened in the past and knowledge regarding how a system works

9.Under which circumstances would you use a qualitative forecast?

Domain knowledge is critical.
Pertinent data is scarce.
You have access to qualified key informants.
All of the above

10.When measuring forecast error, which forecasting error expresses the forecast as a percentage from the mean?

MAD
MSE
ME
MAPE

11. Why do railroads require greater volumes of freight in order to be profitable?

Railroads must purchase and maintain their own rights of way, leading to very high fixed costs.
Railroads are far less fuel efficient than other modes and must charge a higher price.
Rail carriers are charged very high taxes compared to the other modes.
Railroads employ a larger labor force with high wages.

12.Which combination of modes is most common for international shipping?

Rail-water
Air-water
Air-truck
Water-truck

13.Container on Flatcar (COFC) is a combination of which two modes of transportation?

Rail and truck
Truck and water
Water and air
Rail and air

14. Which mode of transportation is the slowest yet offers very reliable service?

Truck
Pipeline
Railroad
Water

15. Which of the following items is a product-related transportation cost factor?

The balance of freight traffic
The stowability of products
The location of markets
Whether a shipment is domestic or international in destination

16. When shipping by LTL carrier, which product is likely to have the highest freight classification?

Consumer electronics
Grocery items
Paper
Wood furniture

17. Who is responsible for what activities when a shipment has the following terms: FOB origin/collect/allowed?

The buyer arranges transportation and pays the carrier, and then the carrier charges the seller.
The seller arranges transportation, pays the carrier, and then adds the shipment expense to the product invoice.
The buyer arranges transportation, but the seller pays the carrier directly.
The buyer arranges transportation and pays the carrier, but discounts the shipment expense from the product invoice.

18.What is the term that refers to the increasing time and cost associated with moving a standard distance (e.g., a mile) due to inefficiencies in transportation caused by poor infrastructure and traffic congestion?

Gravity of movement
Friction of distance
Time-distance impartiality
Mileage resistance

19. When a shipper considers the trustworthiness of possible carriers, this would be what kind of criterion?

Irrelevant criterion
Performance criterion
Stability and growth criterion
Relational criterion

20.What is the term that applies to the holistic process that brings together shippers, carriers, and receivers to drive inefficiencies out of the transport planning and execution process?

Holistic transportation management
Collaborative Transportation Management (CTM)
National Transportation Exchange
InterLoad

21.Which of the following is a cost associated with stockouts?

Markdown costs
Goodwill and reputation
Disposal costs
Holding costs

22.What is a tradeoff of consolidating orders to save costs?

Longer order cycle lead times
Better inventory positioning
Faster inventory turns
Reduced forecast error

23. The supplier of the complete order cycle includes all BUTwhich of the following activities?

Order picking and staging
Order shipment
Order processing
Order transmittal

24. What analysis should you perform to design the right product support requirements?

Compare the costs of service options to the costs of angering customers.
Compare the costs of angering customers to the order fulfillment costs.
Compare the costs of service options to the costs of order fulfillment.
Compare the costs of order fulfillment to the costs of a viable reverse logistics system.

25. Logistics can provide a competitive advantage post delivery. Which of the following is the best way to earn customer loyalty?

Using the best transportation service despite costs
Offering the lowest costs
Using 3-D scanners and 3-D printers
Providing exceptional after-sales service

26. Which of the following is true of S&OP?

It is typically managed over a short period of time, often about six months.
It helps managers from different functions to work off a single forecast.
It serves as a bidding ground for competing department objectives.
It is a collaborative planning process involving customers and suppliers.

27.Sometimes, you simply can't increase manufacturing capacity, speed up logistics, or solve a supply shortage in your efforts to meet customer needs. Your only real option is to work with marketing to persuade customers to shift their demand. What are the two levers of influence to shift that demand?

Price, lead time
Price, marketing
Lead time, marketing
Lead time, location

28. Given the following forecast and demand information, what is the MAPE?

Demand	Forecast	Error	Absolute Value	Squared Error	Absolute Percent Error
1258	1295	-37.00	37.00	1369.00	0.0294
1267	1275	-8.33	8.33	69.44	0.0066
1256	1262	-6.00	6.00	36.00	0.0048
1268	1260	7.67	7.67	58.78	0.0060
1277	1264	13.33	13.33	177.78	0.0104
1277	1267	10.00	10.00	100.00	0.0078
1297	1274	23.00	23.00	529.00	0.0177

0.0118
0.0123
0.0136
0.0050

29. How does a less-than-truckload (LTL) motor operation differ primarily from a truckload (TL) operation?

LTL operations require shippers to drop off their loads at the carrier's terminal.
LTL operations require several terminal locations for extensive coverage.
LTL carriers usually provide service without re-handling the freight.
LTL carriers only provide short-distance service.

30. Which of the following statements is true about economies-of-scale experienced in transportation?

Transportation cost increases but at a decreasing rate with each additional mile covered.
Transportation cost increases but at a decreasing rate with each additional unit added to a shipment.
Transportation cost increases but at a decreasing rate with each additional pound (unit of weight) added to a shipment.
All of the above

31.What is believed to be the most important part of international transportation, according to many experts?

Hiring the right drayage company
Tracking the currency exchange rate
Maintaining accuracy in documentation
Knowing customs personnel

32.Which of the following is amajor transportation challengefaced by the transportation industry in the United States?

Constant building of new infrastructure
Change due to new technology
Driver shortage
More widely dispersed customers

33.Which of the following is a reason you want to have multi-criteria analysis as a tool in your decision-making toolkit?

Multi-criteria analysis is intuitive.
Multi-criteria analysis enables you to quantify qualitative issues.
Multi-criteria analysis is widely applicable; that is, you can use it whenever decision-making requires comparing options.
Multi-criteria analysis invites you to do disciplined homework so that you make a good decision.
All of the above

34. How can a transportation management system (TMS) help to improve the logistics network?

A TMS can automatically alert you to deficiencies in the network and offer suggestions.
A TMS will suggest not only transportation improvements but also ways to operate your warehouses more effectively.
A TMS cannot assist in the logistics network decision.
A TMS can capture all of the company's transportation data that can then be used to conduct a thorough analysis of the current network's effectiveness.

35.Why would a shipper consider using intermodal transportation for a domestic move?