1. Which of the following is NOT a method of measuring personality? . Physical characteristics

. Self-report surveys

. Projective tests

. Behavioral measures

2. Janet works in customer service and is expected to provide "service with a smile." Janet is having a bad day and does not want to be at work but smiles at customers anyway. This is an example of:

. Surface acting

. Emotional contagion

. Deep acting

. Emotional intelligence

3. Which of the following is NOT a characteristic of SMART goals?

. Specific

. Actionable

. Realistic

. Measurable

4. As part of Lisa's performance evaluation, their manager, peers, and customers have been asked to provide feedback. This is an example of:

. Stress appraisal

. Group goal setting

. Role negotiation

. 360-degree feedback

5. _________ the science of society, has contributed greatly to our knowledge of group and intergroup dynamics.

. Anthropology

. Engineering

. Philosophy

Sociology

6. Amber is dissatisfied with their current job and asks themselves questions like "'Why am I here? Am I achieving my full potential?" What level of Maslow's hierarchy is Amber in?

. Safety and security needs

. Love (social needs)

. Self-actualization/self-fulfillment needs

. Esteem needs

7. Vandalizing company equipment is an example of what type of counterproductive work behavior.?

. Personal

. Production

. Political

.Property

8. theories of motivation focus on interactions between individuals and their environments.

. Social Cognitive

. Internal

. Process

. Interactional psychology

9. Which of the following best describes the relationship between dark triad personality characteristics and CEO success?

. CEOs with more dark personality characteristics are more successful larter Proctoring

. There is an optimal level of dark personality for CEO success fice 365 . CEOs with less dark personality characteristics are more successful port & Policies . CEOs with more dark personality characteristics are less successful

10. is the process of modifying behavior by pairing a conditioned stimulus with an unconditioned stimulus to elicit an unconditioned response.

. Condition monitoring

. Classical conditioning

. Operant conditioning

. Instrumental conditioning

11. Which of the following is NOT a step in the social learning process? . Retention

. Reproduction

. Confidence

. Attention

12. Each Big Five factor contains multiple:

. Projections

. Traits

. Stereotypes

. Facets

13. Instrumental values have to do with:

. Acceptable behaviors used to achieve a goal

. Matching goals with behaviors

. Violation of personal values

. Acceptable goals for which any behavior is acceptable

14. As defined by McClelland's need theory, manifest needs are:

. Not observable by others

. Needs that we are born with

. Learned or acquired needs that are easily perceived

. A reflection of personal values

15. River wears their best business suit to an interview and describes accomplishments they have achieved in previous jobs. This is an example of:

. Other-enhancing impression management

. Self-serving bias

. Self-enhancing impression management

. Social perception

16. The pleasurable or positive emotional state resulting from the appraisal of one's job or job experiences is:

. Job attitude

. Job orientation

. Job satisfaction

. Job emotion

17. _____is the study of overseeing activities and supervising people in organizations. . Medicine

. Psychology

. Engineering

. Management

18. According to the ABC model, _____is the emotional component of an Attitude. . Perception

. Affect

. Behavioral intent

. Cognition

19. The Big Five is a:

. Nurture theory

. Intuitive theory

. Trait theory

. Nature theory

20. "The ends justify the means" illustrates what type of values?

. Personal

. Societal

. Terminal

. Instrumental

21. Lisa believes their coworker is receiving more recognition and pay than they are, but Lisa does not mind this. In equity theory, what type of individual is Lisa? . Equity sensitive

. Benevolent

. Equity insensitive

. Entitled

22. Thanani must win at any cost and always wants to be on top which of McCelland's manifest needs is Tahani high on?

. Need for Affiliation.

. Need for satisfaction.

. Need for Power.

. Need for Achievement.

23. Emotions______

. Are mental states that include feelings, physiological changes, and the inclination to Act.

. Do not have a specific cause.

. Are classified as positive or negative.

. Are long-lasting

24. Lee recently received a promotion at work and believes it is due to their talent and hard work. In attribution theory, this is an example of:

. Fundamental attribution error

. Impression management

. An internal source of the attribution

. An external source of the attribution

25. An individual we choose ourselves to compare to is:

. A model

. A coworker

. A comparison other

. A benevolent

26. _____ is the applied science of energy and matter.

. Engineering

. Biology

. Medicine

. Ecology.

27. Passion contains the same three elements as:

. Need for affiliation

. Motivation

. Interactional psychology

. Attitudes

28. The social cognitive theory states that:

. Person, environment, and behavior triadically, reciprocally interact . Behavior is a function of the person and the environment

. Person, environment, and behavior do not interact

. Personality is a function of behavior and the environment

29. Work that employees do to control their feelings and expression of emotions in the workplace is:

. Emotional intelligence

. Emotion control

. Emotional labor

. Emotional contagion

30. Kara volunteers to pick up extra shifts at work even though it is not required. This is an example of:

. Job attitude

. Job satisfaction

. Organizational commitment

. Organizational citizenship behavior

31. Three common dark side personality traits are:

. Disagreeableness, Machiavellianism, Narcissism

. Psychopathy, Coldness, Sadism

. Narcissism, Disagreeableness, Psychopathy

. Machiavellianism, Narcissism, Psychopathy

32. Simon is often late to work. Their boss assumes that this is due to Simon not taking their job seriously. In attribution theory, this is an example of:

. An internal source of the attribution

. Fundamental attribution error

. An external source of the attribution

. Self-serving bias

33. In personality, an inkblot test is an example of a:

. Projective test

. Trait test

. Behavioral test

. Self-report test

34. Equity theory is:

. A process that contains key constructs of valence, expectancy, and instrumentality . A social exchange process approach to motivation that focuses on the interaction between the individual and the environment

. A theory with two factors, motivation and hygiene

. A theory that assumes the best of people

35. Michael and Eleanor are working on a project together. Michael becomes frustrated and scowls. Eleanor then scowls and becomes frustrated as well.

This is an example of:

. Emotion

. Emotional labor

. Emotional contagion

. Emotional intelligence

36. Remy believes that the more hours they put in at work, the better their performance will be, and therefore they will receive a higher bonus at the end of the year. Which theory of motivation does this illustrate?

. Equity theory

. Expectancy theory

. Maslow's hierarchy

. Herzberg's two-factor theory

37. The three major areas that OB covers are:

. Individual, Group/Interactions with Others, Organizations

. Individual, Organizations, Legal

. Groups, Teams, Organizations

. Individual, Government, Society

38. Geralt feels a sense of loyalty to their employer and feels obligated to continue working there. What type of organizational commitment does Geralt have? . Affective

. Continuance

. Normative

. Behavioral

39. Interactional psychology states that:

. Person, environment, and behavior triadically, reciprocally interact . Personality is a function of behavior and environment

. Person, environment, and behavior do not interact

. Behavior is a function of the person and environment

40. Trevor believes that people are naturally lazy, gullible, and resistant to change. What theory of motivation does Trevor believe in?

. Equity theory

. Theory X

. Theory Y

. McClelland's manifest needs

41. OB is relevant to:

. Only executives

. Only managers

. Only academic researchers

. Anyone who has ever had or ever will have a job

42. Maslow's need hierarchy suggests that:

. The lowest level of needs represents the external incentives of employees . People with a high need for achievement seek performance excellence . People progress up the hierarchy as they successfully gratify each level of need

. It is more crucial to gratify the needs at the highest level and then move to the ones below it

43. A relatively stable set of characteristics that influences an individual's behavior and lends it consistency is:

. The Big Five

. Interactional psychology

. Personality

. Trait theory

44. Anya rewards and punishes employees based on their performance. Which of the following behavior modification approaches does Anya follow?

. Operant conditioning

. Forward conditioning

. Classical conditioning

. Pavlovian conditioning

45. Unethical pro-organizational behaviors (UPBs) differ from counterproductive work behaviors (CWBs) because:

. UPBs contribute to organizational goals

. CWBs only harm employees, not the organization

. UPBs and CWBs are exactly the same

. CWBs have more severe consequences

46. Organizational behavior refers to:

The steps taken by an organization to address failures

The study of organizational ethics and values

The study of individual mannerisms and group dynamics in organizations. The assessment of an organization's performance

47. Which of the following is NOT a method of measuring personality?

. Physical characteristics

. Self-report surveys

. Projective tests

. Behavioral measures

48. In the context of interdisciplinary influences on organizational behavior,____is the science of human behavior.

. Management

. Psychology

. Sociology

. Philosophy

49. In the context of reinforcement theory, which of the following is an example of a positive consequence?

.Promotion at work

.Criticism from a supervisor

.Transfer to an undesired location

.Disciplinary action

50. ____are psychological tendencies expressed by evaluating something with a degree of favor or disfavor.

. Emotions

. Moods

. Ethics

. Attitudes

51. The process of arousing and sustaining goal-directed behavior is: . Affiliation

. Motivation

. Attitudes

. Rationalization

52. Which of the following is NOT a barrier to social perception?

. Stereotype

. Fundamental attribution error

. Projection

. Self-fulfilling prophecy/ Pygmalion effect

53. Which of the following is NOT an interdisciplinary influence on OB? . Management

. Sociology

. Accounting

. Psychology

54. Eleanor has high job satisfaction due to their responsibility at work, room for advancement, and recognition of achievement. In Herzberg's two-factor theory, which factor is Eleanor motivated by?

. Hygiene

. Motivation

. Job satisfaction

. Attitude

55. Zoe wants to leave their job but needs the paycheck to pay their bills. What type of organizational commitment does Zoe have?

. Normative

. Continuance

. Affective

. Behavioral

56. Bellamy is gregarious, assertive, and sociable. In the Big Five, Bellamy is:

. High on agreeableness

. High on extraversion

. Low on extraversion

. High on openness to experience

57. The ability to recognize and manage emotions in oneself and others is: . Emotional contagion

. Emotional labor

. Emotional intelligence

. Emotion control

58. Lawrence and their subordinate Peter both enjoy golfing as a hobby. What problem in performance appraisal is Lawrence likely to make when evaluating Peter? . Stereotype error

. Similarity error

. Proximity error

. Contrast error

59. Which of the following is NOT true of the nature approach to personality? . Personality is the result of genetics

. Personality is "hard-wired"

. Personality is seen as the product of learning from one's environment. Biological approach