1. Which of the following is NOT a primary function of operations management?

(a) Product design (b) Process design (c) Capacity planning (d) Human resource management

2. The process of converting inputs into outputs is called:

(a) Production (b) Operations (c) Manufacturing (d) All of the above

3. Which of the following is NOT a type of production system?

(a) Continuous production (b) Batch production (c) Job shop production (d) Flow shop production

4. The goal of operations management is to:

(a) Maximize profits (b) Minimize costs (c) Produce high-quality products and services (d) All of the above

5. Which of the following is NOT a quality control technique?

(a) Inspection (b) Statistical process control (c) Total quality management (d) Just-in-time inventory

6. Which of the following is a type of inventory control system?

(a) Periodic review system (b) Continuous review system (c) Just-in-time system (d) All of the above

7. Which of the following is NOT a type of supply chain management?

(a) Upstream supply chain (b) Downstream supply chain (c) Internal supply chain (d) Reverse supply chain

8. Which of the following is a type of project management technique?

(a) Gantt chart (b) Critical path method (c) Program evaluation and review technique (d) All of the above

9. Which of the following is a type of risk management technique?

(a) Failure mode and effects analysis (b) Fault tree analysis (c) Risk assessment (d) All of the above

10. Which of the following is NOT a type of sustainable operations strategy?

(a) Reduce (b) Reuse (c) Recycle (d) Repurpose

11. Which of the following is a type of operations management software?

(a) Enterprise resource planning (ERP) (b) Customer relationship management (CRM) (c) Supply chain management (SCM) (d) All of the above

12. Which of the following is a type of operations management certification?

(a) Certified Production and Inventory Management (CPIM) (b) Certified Supply Chain Professional (CSCP) (c) Certified in Operations Management (COOM) (d) All of the above

13. Which of the following is a professional organization for operations managers?

(a) American Production and Inventory Control Society (APICS) (b) Association for Operations Management (AOM) (c) Institute for Supply Chain Management (ISM) (d) All of the above

14. Which of the following is a key trend in operations management?

(a) The rise of e-commerce (b) The globalization of businesses (c) The increasing importance of sustainability (d) All of the above

15. Which of the following is a challenge that operations managers face?

(a) Keeping up with changing customer demands (b) Managing a diverse workforce (c) Dealing with supply chain disruptions (d) All of the above

16. Which of the following is an opportunity for operations managers?

(a) Leveraging technology to improve efficiency (b) Embracing innovation to create new products and services (c) Expanding into new markets (d) All of the above

17. Which of the following is a skill that is important for operations managers?

(a) Problem-solving (b) Communication (c) Teamwork (d) All of the above

18. Which of the following is a decision that operations managers make?

(a) How much inventory to keep on hand (b) How many employees to schedule (c) How to source materials (d) All of the above

19. Which of the following is a performance metric that operations managers use?

(a) Cost (b) Quality (c) Productivity (d) All of the above

20. Which of the following is a tool that operations managers use?

(a) Gantt charts (b) Statistical process control charts (c) Supply chain management software (d) All of the above

21. Which of the following is a goal of operations management?

(a) To produce goods and services that meet customer needs (b) To do so in a cost-effective and efficient manner (c) To minimize waste and environmental impact (d) All of the above

22. Which of the following is a factor that affects the design of an operations system?

(a) The type of product or service being produced (b) The volume of production (c) The lead time required (d) All of the above

23. Which of the following is a technique for forecasting demand?

(a) Time series analysis (b) Causal forecasting (c) Delphi method (d) All of the above

24. Which of the following is a type of inventory costing method?

(a) First-in, first-out (FIFO) (b) Last-in, first-out (LIFO) (c) Average cost (d) All of the above

25. Which of the following is a type of material handling system?

(a) Conveyor belt (b) Automated storage and retrieval system (AS/RS) (c) Robotics (d) All of the above

26. Which of the following is a type of layout for a production process?

(a) Process layout (b) Product layout (c) Fixed-position layout (d) All of the above

27. Which of the following is a type of work cell?

(a) Functional work cell (b) Cellular manufacturing (c) Flexible manufacturing system (d) All of the above

28. Which of the following is a type of preventive maintenance?

(a) Scheduled maintenance (b) Predictive maintenance (c) Condition-based maintenance (d) All of the above

29. Which of the following is a type of quality control chart?

(a) P chart (c) X-bar chart (d) R chart (e) All of the above

30. Which of the following is a type of total quality management (TQM) tool?

(a) Pareto chart (b) Cause-and-effect diagram (c) Benchmarking (d) All of the above

31. Which of the following is a type of supply chain strategy?

(a) Make-to-stock (b) Make-to-order (c) Configure-to-order (d) All of the above

32. Which of the following is a type of sourcing strategy?

(a) Single sourcing (b) Multiple sourcing (c) Global sourcing (d) All of the above

33. Which of the following is a type of logistics activity?

(a) Transportation (b) Warehousing (c) Inventory management (d) All of the above

34. Which of the following is a type of project management risk?

(a) Scope risk (b) Schedule risk (c) Cost risk (d) All of the above

35. Which of the following is a type of project management tool?

(a) Gantt chart (b) Critical path method (CPM) (c) Program evaluation and review technique (PERT) (d) All of the above