1. Which of the following is true of the financial perspective in a Balanced Scorecard?

1. It describes the economic consequences of actions taken in the other three perspectives.
2. It describes the customer and market segments in which the business unit will compete.
3. It describes the internal processes needed to provide value for customers and owners.
4. It describes the capabilities that an organization needs to create long-term growth and improvement.

2. Which of the following specifies management's desired relationships among the four perspectives?

1. Vision documents
2. Objectives
3. Strategy
4. Balanced Scorecard

3. Which of the following can be defined as set of linked objectives aimed at an overall goal?

1. A budget manual
2. A testable strategy
3. A double-loop feedback
4. A prospectus