1. Which of the following levels of management includes managers, section chiefs, and general supervisors and provides final direction of policy within various departments and divisions? a. Middle management. b. Top management. c. Operating management. 2. The chief governing body of a corporation is its: a. operating management group. b. senior administration. c. board of directors. 3. Which of the following activities sets the stage for what the organization anticipates doing both locally and globally? a. Organizing. b. Planning. c. Directing. 4. Dividing work among employees or departments and divisions is best described as a. organizing. b. planning. c. staffing. 5. Which of the following are true statements regarding forecasting within the aviation industry? a. Forecasting is the same as planning. b. Forecasting involves predicting future volume or revenue. c. Forecasting attempts to quantify future demand. d. Both B and C. e. All of the above. 6. For airlines making routing decision, which of the following forecasts would be most appropriate? a. Short-term. b. Medium-term. c. Long-term. 7. An airline is must decide whether to purchase the Boeing 787 or the A-350 and is using an estimate of operating costs to make the decision. This estimate represents which important management function? a. Analysis. b. Planning. c. Control. 8. Casual forecasts are also known as model forecasts and: a. have a dependent variable. b. have one or more independent variables. c. Both A and B. d. Neither A nor B