1. Which of the following phrases best illustrates the "audience-centered" approach?

Select one:

a.At Connie's Cones, we serve a wide variety of delicious ice cream flavors.

b.Our customers agree that our selection of ice cream is the best.

c.You'll find your favorite flavor of ice cream at Connie's Cones.

d.Connie's Cones offers a wider selection of ice cream flavors than other stores.

2. Some examples of abstract nouns include which of the following?

Select one:

a.Over, under, around, through

b.Pig, fence, radio, pencil

c.The, and, or, but

d.Innovation, commitment, progress, patriotism

3. Some examples of functional words include which of the following?

Select one:

a.The, and, or, but

b.Innovation, commitment, progress, patriotism

c.Pig, fence, radio, pencil

d.Accurate, defiant, complex, severe

4. When people respond negatively to someone calling them frugal, they are reacting to the _______ of the word.

Select one:

a.connotation

b.denotation

c.definition

d.none of the above

5. "Because we have not received our last three orders, we must cancel our account" serves as an example of which type of sentence structure?

Select one:

a.A simple sentence

b.A compound sentence

c.A complex sentence

d.A compound-complex sentence

6. Which of the following serves as an example of a passive voice sentence construction?

Select one:

a.The office manager ordered more toner.

b.The copier was found to be out of toner.

c.The copier produced forty copies per minute.

d.The coffee tasted better when Carl prepared it.

7. Which of the following statements is NOT correct?

Select one:

a.Passive voice is the correct choice to avoiding blaming a client.

b.Active voice is the preferred voice for business communication.

c.Passive voice sentences are generally longer than active voice sentences.

d.Passive voice is grammatically incorrect.

8. Which of the following serves as an example of a sentence fragment?

Select one:

a.The soda machine worked well, we were happy with it.

b.The soda machine worked well.

c.Because the soda machine worked well.

d.It worked.

9. A well-developed paragraph includes which of the following?

Select one:

a.A topic sentence, supporting sentences, and transitional elements

b.A topic sentence, a problem, and a solution

c.Illustration, classification, and support

d.Several sentences of the same type (simple, compound, or complex)

10. Which of the following techniques for building a paragraph involves the writer giving a number of examples that demonstrate one general idea?

Select one:

a.Illustration

b.Classification

c.Supporting

d.Transitional