1. Why capacity planning is important. Discuss the importance of capacity planning in deciding on the number of police officers or fire trucks to have on duty at a given time? 2. Statistical Process control Charts are an important tool of total quality management. Illustrate the key concepts that underline the construction and interpretation of control charts? 3. Information technology plays a significant role in managing the supply chains in efficient and effective manner. What tradeoffs are involved in sharing information with other organizations in a supply chain? 4. What are the most common decision variables for aggregate planning in a manufacturing setting? Also discuss it in a service setting