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1. Why do we undertake a brand audit? Describe how the mindshare and cultural models differ in their approaches to internal launch. 2. Identify a

1. Why do we undertake a brand audit? Describe how the mindshare and cultural models differ in their approaches to internal launch. 2. Identify a brand community and analyze how the brand helps or hinders consumer value creation using the strategies listed in this chapter. 3. Why might brands struggle to build strong social media communities?

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