Question
1. Why is electronic communication less effective than face-to-face communication in dealing with conflict? 2. In what way should you adapt your conflict style for
1. Why is electronic communication less effective than face-to-face communication in dealing with conflict?
2. In what way should you adapt your conflict style for a collectivist culture versus an individualist culture?
3. How are conflict and the management of it different in committed relationships, friendships, and the workplace?
5. What are different constructive conflict strategies that you understand how to use after reading this chapter?
5.. What are some of the confirming messages that you understand how to use after reading this chapter?
6. What do you now know about your own use of constructive conflict?
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1 Electronic communication is less effective than facetoface communication in dealing with conflict for several reasons a Lack of nonverbal cues Nonverbal cues such as facial expressions body language ...
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Business and Administrative Communication
Authors: Kitty o. locker, Donna s. kienzler
10th edition
77830105, 978-0077830106, 978-0073403182
