1.

Why is it important for leaders to make use of referent and expert power in addition to the other types of power?

a. If you abuse your power as a leader, then once a former employee is your boss they will be in a position to punish you

b. A failure to make use of referent power means that your superiors will promote someone else who they see as a more inspiring leader

c. Without expert power your employees will soon leave to form their own competing companies

d. Making use of all the sources of power at your disposal makes it more likely your employees will listen to you

2.

You are promoted to the head of a new division, where all of the employees are inexperienced but excited because of their new opportunity. Which of the aspects of situational leadership would you most often need to employ at the beginning of your leadership?

a. Directing

b. Delegating

c. Coaching

d. Supporting

3.

When using the management by objectives technique, the companys overall goals are determined by the employees and management decided how to efficiently attain said goals. True or False

4.

A company where leaders exhibit ethical leadership would be a difficult place to work because of the high standards and moral criticism. True or False

5.

If a company does not evaluate their employees based on the ethics of their conduct, what message might they be sending to their employees?

a. Employees will appreciate that something as sensitive as ethical or unethical conduct shouldnt be included on an employee evaluation

b. Employees may think that ethical behavior isnt important, because it doesnt determine whether they are given a raise or promotion

c. Employees will understand that ethical behavior is assumed at their company, and therefore it isnt worth including in an evaluation

d. Employees will be happy that their company isnt being overbearing when it comes to ethical behavior, and be more productive as a result

6.

As a manager you are faced with an employee who has attempted to deceive you regarding their sales numbers for this quarter. What considerations should you take into account when deciding how to respond to this employees unethical behavior?

a. What will my superiors think if they know that this employee almost got away with this? How can I beat make an example of them?

b. How can I most effectively bolster my position of authority?

c. How well liked is this employee? If they are no longer working for this company how negatively will that affect morale?

d. How can I re-establish trust with this employee, and how can they rebuild their position with their co-workers

7.

If a manager acts unethically, this communicates to employees that the way to get ahead in the company is through unethical behavior. True or False

8.

In what way can stretch goals actually serve harm rather than help a company?

a. If stretch goals are unreasonable they can encourage unethical behavior that can lead to fraud and long-term negative consequences

b. In the short term stretch goals will increase productivity, but in the long term employees will resent them and the talented employees will quit

c. Stretch goals focus too much on accomplishing specific tasks. Managers should instead delegate to employees and trust their employees to be successful

d. Stretch goals are generally unethical because they require employees to move beyond their natural capacity in service of their company

9.

You have worked as a bank teller for several years now, and have devised your own system for doing your job. A new manager is hired for your branch, and they tell you that your system no longer works because they want everyone doing things the same way. When you question your new manager's decision, they say that they're the boss now, and this is the way things will work. What sort of power is being used by the manager?

a. Expert power

b. Coercive power

c. Legitimate power

d. Referent power

10.

Without performance appraisals, employees will likely ________.

a. Grow in relevant skills as they gain experience

b. Think less about raises and promotions, leading to greater job satisfaction

c. Be unsure whether their leaders are happy with their work

d. Perform their best work, knowing they are not being judged

11.

What role does forgiveness play in the healthy operation of a company?

a. Forgiveness is an option that allows for the erasure of misconduct so that its damaging effects can be circumvented

b. Forgiveness is available to leaders when they need to win back the trust of their employees

c. Forgiveness makes a path available to retain top performers in the company rather than terminating them for wrongdoing

d. Forgiveness enables ethical offenders to rebuild relationships that were damaged while acknowledging that the misconduct occurred

12.

Which of the following employees most sounds like the kind of employee that work can be effectively delegated to?

a. An employee that has become disillusioned with the company and need a boost of self-confidence

b. A newly hired employee who has impeccable credentials but no real on the job experience

c. An experienced employee who is also very committed to the company

d. A committed employee who has recently been transferred to a new job

1. Stretch goals should be _______.

a. Used regularly because without them an employees natural laziness will take over

b. Avoided because they unethically ask too much of employees

c. Avoid by companies because they lead to unethical conduct

d. Used cautiously to focus an employee on a particular task

14.

If you were leading a push for offering free gym memberships as benefits at your company, which of the following would most likely be the most effective argument for why your company should offer to pay for its employees to join a gym?

a. More physically fit employees are more efficient

b. SMART goals can be set for employees to give them the opportunity for physical exercise

c. Exercise reduce stress, and reduced stress leads to more productive employees

d. Employees who care for their health are also more likely to be ecologically cognizant

15.

Behaving in a trusting, authentic, and moral manner will definitely result in leadership opportunities and greater career success.

True or False

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