1. Why this research was conducted? What is the 0 hypothesis? Base on what I have read, this research is conducted in order to to explores the challenges within healthcare related to knowledge management, which involves the use of information communication technology system to help primary care doctors when it comes to decision making. The authors are aware that numerous knowledge management issues are present in the healthcare industry, as previous research has demonstrated (Mustonen-Ollila et al., 2014). The null hypothesis is that there is evidence supporting the impact of ICT system development on patient care decision-making or there is no difference between previous studies and theirs. 2. The main idea of the document According to Mustonen-Ollila et al. (2014), the document's main goal is to evaluate how the relationships between the 23 different categories affect knowledge management. The case study attempts to strengthen the fundamental framework for understanding the relationships between categories and how ICT systems impact knowledge management through a comparative analysis of data and concepts. The main idea is to build on current theories about the existence of knowledge management problems and how they relate to one another. 3. Why these specific data was chosen for collection