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1. With reference to Variability Analysis, demonstrate the application of 5 WHY Analysis by means of two illustrative business examples - in service operations. 2.

1. With reference to Variability Analysis, demonstrate the application of 5 WHY Analysis by means of two illustrative business examples - in service operations.

2. With reference to Variability Analysis, demonstrate the application of 5 WHY Analysis by means of two illustrative business examples - in manufacturing operations.

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