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1) With regard to the quality Improvement Approaches (LEAN, quality improvement, six sigma, design thinking, A3 thinking etc.),and thinking critically, What are the key take

1) With regard to the quality Improvement Approaches (LEAN, quality improvement, six sigma, design thinking, A3 thinking etc.),and thinking critically, What are the key take away from these techniques

2)From the frameworks and A3 approaches, give an example of an "Ah-ha" moment a person went through at a workplace

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