1. Worthington Hills grocery store has five regular checkout lines and one express line (12 items or less). Based on a sampling study, it takes 12 minutes on the average for a customer to go through the regular line and 4 minutes to go through the express line. The store is open from 9 a.m. to 9 p.m. daily.

a. What is the store's maximum capacity (customers processed per day)? Round your answer down to the nearest whole number. ________ customers processed per day

2. A hotel hosts banquets for conferences in a large ballroom with tables of ten. Servers must get the meals from the kitchen, bring them out to the tables, and then place the meals on the tables. It takes three minutes to get the meals, bring them out to the tables, and then 18 seconds to serve each guest. Use the Service Capacity Excel template to answer the following questions.

A. If 20 servers are available, how many tables can be served in 20 minutes? Do not round intermediate calculations. Round your answer to two decimal places.

_____tables

B.The hotel wants to be able to serve 110 tables in 20 minutes. How many servers are needed? Do not round intermediate calculations. Round your answer to the nearest whole number.

_________ servers

3. Suppose a manufacturer of copiers has concluded that a 65 percent learning curve applies to the time a beginning service technician takes to install copy machines. Use the Learning Curve Excel template to answer the following questions:

A. If the time required to install the first copy machine is estimated to be five hours, what is an estimate of the time required by a new technician to install the second and third copiers? Round your answers to one decimal place.

For x = 2 it takes_______ hours

For x = 3 it takes_________ hours

B. If the learning rate changes to 45 or 95 percent, what is an estimate of the time required by a new technician to install the second and third copiers? Round your answers to one decimal place.

For x = 2 and a 45% LC, it takes________ hours

For x = 3 and a 45% LC, it takes_________ hours

For x = 2 and a 95% LC, it takes__________ hours

For x = 3 and a 95% LC, it takes___________ hours