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1. Would you be able to apply the residual income approach to a marketing program that included entertaining customers by inviting them to lunch and

1. Would you be able to apply the residual income approach to a marketing program that included entertaining customers by inviting them to lunch and to ball games. Support your answer

  1. 2. A manager at XYZ Company stated that constructing a Balanced Scorecard is a waste of time. The focus should be strictly on the financial goals. Explain why this manager is wrong.

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