1. You are a nursing assistant working in a long-term care facility. You are caring for Addie, a 93- year-old woman who is wheelchair bound and dependent on you for all of their transfers. Every 20 minute they put on their call light and ask you to take them to the toilet. It is very difficult for you to not get frustrated with Addie. They just don't understand that you have nine other clients who you have to take care of too, and they take time away from them with their frequent bathroom requests. a) Why do you think Addie wants to be on the toilet every twenty minutes? b) Is this a physical or mental matter, or both? How would you communicate with Addie in a therapeutic manner? c) How could you explain to Addie that they are taking time away from the other nine clients you have to care for? d) What would be an agreeable solution to this problem, both for you and for Addie?