1. You are the general manager of a regional theme park and sales have declined, especially during the fall season. The owners have asked you to present a proposal on how to increase visitors in the month of October.

Using the eight-step problem-solving process, what do you propose and how did you arrive at that decision?

2. If you were the food and beverage director at a large country club, what are two practices you could implement that would help control labor costs while still providing members with the quality of service they expect?