1. You have been just hired as a consultant at Consultants-R-Us International. Your firm specializes in employee individual differences (such as personality and abilities). One of your clients is a large coffee chain. The client's representative made this comment to you: "because people frequently come and go in our company, financial resources are the only resources that matter." Your consulting team has the task of showing this client why people matter. Using your knowledge of the resource-based view of organizations, describe how you would convince the client that people matter. You may strengthen your arguments for the client by drawing on examples of some individual differences (only three such examples are needed!). 2. How do organizations identify behaviors that represent task performance? Please provide a detailed description of how organizations identify task performance behaviors. 3. You wake up and feel like you have gotten up on the "wrong side of bed" as you are in a terrible mood. You then head to work. How will your mood likely impact (a) your job satisfaction and (b) ability to achieve productivity and flow at work today? Further, drawing upon affective events theory, what could you do to turn this day around? 4. You are hiring for two positions in a drugstore: a pharmacist and a public relations manager. Describe two personality dimensions that research suggests will contribute to job performance in both positions and explain why. Describe two personality dimensions that might increase job performance in public relations manager but not the pharmacist and explain why. 5. How would you recommend that a newly established team begin their work? What interpersonal team processes would help them accomplish their work?