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( 1 ) You travel home on an airline for a family reunion. You are working here in Nova Scotia, and you only have so

(1) You travel home on an airline for a family reunion. You are working here in Nova Scotia, and you only have so much vacation time saved up and approved. You let your family know you will be able to make it to the reunion, but you do not have as much time as you would like. It is the day you fly home to see your family and friends and attend that very important event. You are delayed with Air Canada for more than 24 hours. Because of these delays you must miss your familys reunion. It costs you a lot of money to go and you have used all of your vacation time as well. You go to the airline agent(s) several times to try and get assistance and you spend hours of your time on hold, but you are unable to get any assistance.

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